Last updated: 21 August 2026
1. Data Controller
AG STRATEGICS S.R.L. (registered office: Via Emilio Comici 4/1, 34128 Trieste (TS), Italy — VAT no. IT01412780320) — hereinafter “AG Strategics”, “we” — is the data controller of the personal data collected through www.agstrategics.com. For any privacy-related request you can contact us at info@agstrategics.com.
2. What data we collect and why
Orders and payments. When you purchase, we collect the data needed to fulfil the contract: name, billing and shipping address, e-mail, phone number, items purchased. Payments are processed by our payment providers (WooPayments/Stripe, PayPal) — we never see or store your full card details. Legal basis: performance of a contract; retention of invoicing data as required by tax law (legal obligation).
Customer account. If you register an account, we store your credentials and order history. Legal basis: performance of a contract. You can request deletion at any time.
Contact form and e-mail. When you contact us we process the data you provide to answer your request. Legal basis: legitimate interest / pre-contractual measures.
Abandoned checkouts. If you start the checkout and do not complete your order, the details you have already entered (name, e-mail address, phone number, billing address and the contents of your cart) are stored so that we can send you a reminder or offer assistance. A checkout is treated as abandoned 15 minutes after you stop, and as lost after 30 days. Legal basis: our legitimate interest in recovering an interrupted purchase. You can object at any time, or ask us to erase this data, by writing to info@agstrategics.com.
Security. Our forms are protected by Cloudflare Turnstile, which processes technical browser data (no profiling cookies) to distinguish humans from bots. Server logs (IP address, requests) are kept for security purposes. Legal basis: legitimate interest.
Analytics and advertising (only with your consent). With your consent given through the cookie banner, we use Google Analytics 4 (traffic statistics), the Meta Pixel and Conversions API (advertising measurement and remarketing) and WooCommerce order attribution (understanding which channel an order came from). You can withdraw consent at any time from the cookie banner settings. Legal basis: consent. See the Cookie Policy for the full cookie list.
3. Who we share data with
Data is shared only with processors necessary to operate the shop: Serverplan S.r.l. (hosting, Italy), payment providers (Stripe/WooPayments, PayPal), couriers for delivery, Google Ireland Ltd (analytics, with consent), Meta Platforms Ireland Ltd (advertising, with consent), Cloudflare Inc. (anti-bot protection). Some providers are based in the United States: transfers rely on the EU–US Data Privacy Framework and/or Standard Contractual Clauses. We never sell your personal data.
4. Retention
Order and invoicing data: 10 years (statutory). Account data: until you delete your account. Contact requests: up to 24 months after the last interaction. Abandoned checkout data: kept until the order is completed or until you ask us to delete it. Consent-based tracking data: according to the durations listed in the Cookie Policy.
5. Your rights
Under the GDPR you have the right to access, rectify, delete and receive a copy of your data, to restrict or object to processing, and to withdraw consent at any time. To exercise your rights write to info@agstrategics.com. You also have the right to lodge a complaint with the Italian supervisory authority (Garante per la Protezione dei Dati Personali — www.garanteprivacy.it).
6. Cookies
For the complete list of cookies, their purposes and durations, and to change your preferences at any time, see the Cookie Policy.
7. Changes
We may update this policy; the current version with its date is always published on this page.